anno Legal Notice

We at anno operate an online gaming and sportsbook platform available only where local law permits. This page sets out the legal framework under which we provide our service, the jurisdictional restrictions we enforce, and your responsibilities as a user of anno.

Our platform spans slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), sportsbook coverage (Liga 1, Piala AFF, MotoGP, badminton, esports), and payment integration (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and Indonesian bank transfers). None of these services are available in jurisdictions where online gaming is prohibited by law. We do not claim any specific license, approval, or authorization in any particular country.

Your use of anno constitutes your acknowledgement that you have read this notice, understand the jurisdiction restrictions, and accept full responsibility for verifying compliance with your own jurisdiction's laws.

Service availability and jurisdiction restrictions

What anno does and does not claim

We at anno do not claim to hold a license or approval from any specific government or regulatory authority. We do not represent that our services are legal in any particular country or region. We do not state that we are licensed in Indonesia, authorized in Jakarta, or approved by any Indonesian regulator. We operate a platform available to users in jurisdictions where local law permits, but we do not determine which jurisdictions those are.

We do not offer our services in jurisdictions where online wagering is prohibited by law. If we become aware that our service is being accessed from a prohibited jurisdiction, we may block access and restrict or forfeit any associated account. It is your responsibility—not anno's—to determine whether our services are lawful in your location.

anno makes no license claims

We do not claim any jurisdiction-specific license or regulatory approval. We operate only where local law permits. Users are solely responsible for verifying the legal status of online gaming in their own jurisdiction.

User eligibility and local-law responsibility

When you register an account on anno, you confirm that you are eligible to access our services under the laws of your own jurisdiction. You confirm that you have read this legal notice, understand the jurisdiction restrictions, and accept full responsibility for verifying compliance with your local laws before you open an account, deposit funds, or place any bet.

Online gaming regulations vary widely. Some jurisdictions permit it; others prohibit it entirely; still others restrict it to licensed operators or limit it to residents. anno does not provide legal advice. We cannot determine whether your access is lawful in your specific location. You must consult local legal counsel or regulatory authorities if you are unsure. By using anno, you confirm that you have made this verification and that your use complies with applicable law.

Account eligibility and verification

We require account holders to meet eligibility requirements set by applicable law in their own jurisdiction. We do not set a fixed age or eligibility threshold independent of local law. Instead, we require that you comply with the age, residency, or eligibility criteria established by your jurisdiction.

During account registration and KYC (Know Your Customer) verification, you confirm that you meet all legal eligibility requirements for your location. If verification reveals that you do not meet these requirements, or if we determine that you are accessing anno from a jurisdiction where our services are prohibited, we will decline or suspend your account. We may forfeit any balance in the account if eligibility cannot be verified or is found to be false.

We do not determine legality; you are responsible for verifying that online gaming is permitted in your jurisdiction before you join anno.

anno legal team

Your responsibilities and our legal position

Full responsibility for legal compliance

By using anno, you accept full responsibility for ensuring that your access and use comply with the laws of your jurisdiction. You acknowledge that:

  • You have researched the legal status of online gaming in your location.
  • You understand that online gaming may be prohibited, restricted, or subject to licensing requirements in your jurisdiction.
  • You have verified that your use of anno does not violate any applicable law, regulation, or court order.
  • anno does not provide legal advice and cannot determine whether your access is lawful.
  • You assume all legal risk associated with your use of anno.

Liability and limitation of anno responsibility

anno is not liable for any legal consequences arising from your use of our platform. If you are pursued by legal authorities, tax authorities, or private parties based on your use of anno, we will not indemnify, defend, or compensate you. Your legal compliance is entirely your responsibility.

We are not liable if our platform is found to be unlawful in your jurisdiction, if your account is blocked or forfeited due to jurisdiction restrictions, or if you suffer financial loss due to your access. All use of anno is at your own risk and your own legal responsibility.

Data protection and privacy reference

We collect personal and financial data as part of account registration, verification, and gameplay. Our Privacy Policy sets out what data we collect, how we use it, and how we protect it. During KYC verification, we collect copies of your national ID and proof of address. We retain this data for the duration of your account and for periods required by anti-money-laundering law.

Your data may be stored on servers outside your home jurisdiction. We may disclose data to regulators, tax authorities, and law enforcement when required by law. You consent to these practices by using anno. If you are concerned about data handling or cross-border data transfer, do not use our platform.

Contact for legal and compliance inquiries

Users with questions about jurisdiction restrictions, legal compliance, or regulatory matters can contact our support team. We are available via email or live chat during business hours (roughly 10 AM to midnight Jakarta time, Monday to Sunday). Our support team provides responses in English.

For legal inquiries, provide your account details and a clear description of your question. Escalate your inquiry to our compliance team if you need clarification on jurisdiction-specific issues. Response times vary depending on inquiry complexity, but we typically provide an initial response within 24 business hours. We cannot provide legal advice; we recommend consulting local legal counsel for jurisdiction-specific questions.

  • 1
    Verify your jurisdictionYour responsibility

    Research online gaming law in your location before opening an anno account.

  • 2
    Confirm eligibilityDuring registration

    Confirm during account setup that you meet all eligibility requirements for your jurisdiction.

  • 3
    Complete KYCVerification step

    Provide ID and proof of address; verification confirms your eligibility.

  • 4
    Assume legal riskOngoing responsibility

    You are solely responsible for ongoing compliance with your jurisdiction's laws.

Changes to this notice

We may update this legal notice at any time. Changes become effective immediately upon posting. We will notify users of material changes via email or in-platform announcement. Continued use of anno after any update constitutes your acceptance of the updated notice. If you disagree with any update, you may close your account.

Detailed jurisdiction and compliance information

Service availability

anno's services are available only where local law permits. We do not determine which jurisdictions are legal or illegal for online gaming; this responsibility rests entirely with each user. Our platform is designed to operate globally within applicable legal frameworks, but we make no claim that our services are lawful in any specific jurisdiction. Users access anno at their own discretion and bear complete responsibility for verifying that their access complies with their jurisdiction's laws and regulations. We do not represent that we hold a license, approval, or authorization from any government or regulator in any country. We do not state that our services are legal in Indonesia, authorized by Indonesian authorities, or available to Indonesian residents. We operate a platform available to users in jurisdictions where local law permits, but we do not determine which jurisdictions those are. We monitor legal developments in key markets and adjust service availability accordingly when we determine that legal compliance is not possible. We reserve the right to restrict or suspend services in jurisdictions where we receive direction from regulators to cease operations, where we determine legal compliance is unachievable, or where we identify prohibited access patterns.

Account eligibility

All users must meet eligibility requirements set by applicable law in their jurisdiction. We do not impose a fixed age requirement or eligibility standard independent of local law. Instead, we require that users comply with the minimum age, residency, and eligibility criteria established by their own jurisdiction's regulations. During account registration, you confirm that you meet all legal requirements to access anno in your location. If you are unsure of your jurisdiction's eligibility requirements, do not open an account. Our KYC (Know Your Customer) verification process checks identity documents against your provided information to confirm eligibility and prevent fraud. If verification reveals that you do not meet eligibility criteria, or if we determine that you are accessing anno from a prohibited jurisdiction, we will decline account activation or suspend access. Account eligibility is determined at the time of registration and may be reassessed during any subsequent verification process. Users who misrepresent their eligibility, provide false documents, or circumvent verification controls may have their accounts permanently closed and all funds forfeited in accordance with our terms and applicable law.

Local-law responsibility

Users are entirely responsible for understanding and complying with the laws of their own jurisdiction before accessing anno. Online gaming regulations vary widely across countries, regions, and local authorities. Some jurisdictions permit online gaming with specific licenses or regulatory oversight; others prohibit it entirely; still others regulate it through specific legal frameworks or restrict it to residents or licensed operators. anno does not provide legal advice and cannot determine whether your access is lawful in your specific location. Before opening an account, depositing funds, or engaging in any gameplay on anno, you must verify that online gaming platforms are permitted under your local law and that your use complies with all applicable regulations. Failure to comply with applicable regulations is your responsibility, not anno's. We provide jurisdiction-restricted framing in our terms and policies, but we cannot guarantee that your use of anno is legal in your location. If you are uncertain about your jurisdiction's laws, regulations, or the legal status of online gaming, you must consult local legal counsel or contact regulatory authorities in your jurisdiction before using anno. By opening an account and using anno, you confirm that you have conducted this verification and that your use complies with all applicable law.

Data and privacy scope

We collect personal data as part of account registration, verification, and gameplay on anno. Our Privacy Policy sets out the full scope of what data we collect, how we use it, and how we protect it. During KYC verification, we collect and store copies of your national ID, proof of address, and payment method information. This data is used to verify your identity, prevent fraud, comply with anti-money-laundering regulations, and manage your account. We retain verification documents for the duration of your account and for periods required by law (typically five to seven years after account closure). Your gameplay data (bets placed, results, account balance history) is logged for account management, dispute resolution, and regulatory reporting. Payment information is processed by our payment partners (DANA, OVO, GoPay, ShopeePay, LinkAja, QRIS, and Indonesian banks) under their own privacy and security standards. We do not sell personal data to third parties. We may disclose data to regulators, tax authorities, law enforcement, or legal counsel if required by law or court order. Your data may be stored on servers located outside your home jurisdiction. By using anno, you consent to cross-border data transfer and storage. Our servers and data systems employ industry-standard encryption and security practices to protect your information, but we cannot guarantee absolute security. You have the right to request a copy of your personal data or request deletion in accordance with applicable privacy law. Contact our support team to exercise these rights.

Contact for legal inquiries

Users with questions about legal compliance, jurisdiction restrictions, regulatory matters, or service availability can contact anno's support team via email or live chat. Our support team is available during business hours (roughly 10 AM to midnight Jakarta time, Monday to Sunday) and provides responses in English. For legal inquiries, provide your account number (if applicable), your jurisdiction, and a detailed description of your question. Escalate your inquiry to our compliance team if you need clarification on jurisdiction-specific issues or legal interpretation. Response times vary depending on inquiry complexity; straightforward questions typically receive a response within 24 business hours. We cannot provide legal advice and recommend that users consult local legal counsel or regulatory authorities for jurisdiction-specific legal questions. For complaints or disputes involving anno's services, users may contact our support team via the contact channels listed above. If you believe anno has violated your rights, violated applicable law, or engaged in prohibited conduct, you may have recourse through your local regulatory authorities, legal system, or dispute resolution mechanisms. We maintain records of all support inquiries and will provide documentation of our response if requested for regulatory, legal, or compliance purposes.

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